Consultation (2 Visits – Pre/Post-Maintenance Verification)

What We Offer

🛠 First Visit (Pre-Repair)

• On-site diagnostic inspection to identify the issue.
• Full technical report detailing the required repairs before transferring the vehicle to the service center.

Second Visit (Post-Repair)

• Follow-up inspection after maintenance is completed to verify repair quality and operational efficiency.

• You’ll receive clear and easy-to-understand Arabic reports for both visits.

• After each inspection, we’ll call you to walk through the report and clarify every point.

Terms & Conditions

• The SHIEEK team will contact the customer 48 hours before each appointment via WhatsApp or phone to confirm.
• The customer must respond within 24 hours to confirm or reschedule. No response is considered automatic approval. Only one reschedule is allowed during the subscription period.
• The customer must ensure the vehicle is at the agreed location, with keys or access code available, and either the customer or a representative must be present during inspection.
• A safe working area around the vehicle must be provided.
• If the inspection requires lifting the car and no suitable space is available, the customer must arrange access to a nearby gas station at their own responsibility.
• If the car is not at the location, or the location is changed without prior notice, or the customer/representative is absent, the visit will be deducted from the subscription balance.
• Rescheduling is free if requested at least 24 hours before the visit.
• If the temperature exceeds 50°C and no shaded area is available, the visit will be canceled without deduction and rescheduled at the earliest opportunity.
• If the customer is more than 20 minutes late, the visit will be canceled and deducted from the subscription.
• Technicians do not drive or move the vehicle under any circumstances.
• SHIEEK is not responsible for any personal belongings left or lost inside the vehicle.
• All inspections are conducted at the customer’s location.